Privacy Policy

1. Introduction

Welcome to favourconceptfoods.com (referred to as “the Website”). This Privacy Policy outlines how Favour Concept (referred to as “we,” “us,” or “our”) collects, uses, stores, shares, and protects the personal information of users (referred to as “you” or “your”) who visit or interact with our Website. We are committed to protecting your privacy and ensuring the security of your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Information We Collect

2.1 Personal Information:

  • We may collect personal information such as your name, email address, postal address, and phone number when you register an account, place an order, subscribe to our newsletter, or interact with our Website in any other way.
  • We may also collect payment information such as credit card details when you make a purchase on our Website. However, we do not store or process payment information directly. Payment transactions are securely processed through third-party payment processors, and we do not have access to your payment details.

2.2 Non-Personal Information:

  • We may collect non-personal information such as your IP address, browser type, device information, and browsing patterns when you visit our Website. This information is collected anonymously and is used for analytical purposes to improve our Website and services.

3. Use of Information

3.1 Personal Information:

  • We may use your personal information to:
    • Process and fulfill your orders, including delivery and customer support.
    • Send you transactional communications such as order confirmations, shipping notifications, and account-related updates.
    • Send you marketing communications such as newsletters, promotions, and special offers, where you have provided consent to receive such communications.
    • Respond to your inquiries, requests, and feedback.
    • Comply with legal obligations and enforce our Terms of Service.

3.2 Non-Personal Information:

  • We may use non-personal information for analytical purposes, such as analyzing website traffic and trends, monitoring the effectiveness of our marketing efforts, and improving the user experience on our Website.

4. Data Sharing and Disclosure

  • We may share your personal information with third-party service providers who assist us in operating our Website, conducting our business, or servicing you, subject to appropriate data protection agreements.
  • We may disclose your personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
  • We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Data Retention

  • We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Data Security

  • We take appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

  • You have the right to access, correct, update, or delete your personal information at any time. You may also have the right to restrict or object to the processing of your personal information, as well as the right to data portability.
  • If you wish to exercise any of these rights or have any questions about our use of your personal information, please contact us using the contact information provided below.

8. Changes to this Privacy Policy

  • We reserve the right to update or modify this Privacy Policy at any time, and any changes will be effective immediately upon posting on our Website. We encourage you to review this Privacy Policy periodically for any updates or changes.

9. Contact Us

  • If you have any questions, concerns, or complaints regarding this Privacy Policy or our privacy practices, or if you would like to exercise your rights or make a data subject access request, please contact us at:

By using our Website, you consent to the collection, use, and processing of your personal information as described in this Privacy Policy.